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PRIVACY POLICY

1. Our Commitment to Privacy.

Ariana House (“Ariana House”, “we”, “us” or “our”) is committed to protecting the privacy of every individual who visits ariana-house.org and any other subdomains or domain names that may be used by Ariana House (collectively the “Ariana House Website” or the “Website”). This Ariana House Privacy Policy (“Privacy Policy”) outlines how your personally identifiable information and other personal data (collectively your “user information”) will be collected, used, and shared in connection with your access to and/or use of the Website and the content and features thereof. By visiting the Website, you consent to the use of your user information as outlined herein.

2. Use of Cookies.

We may use cookies, small files that are sent to us from your computer or mobile device, to enhance your Website experience. Our cookies provide additional functionality to the Website and help us analyze Website usage more accurately. Most web browsers accept cookies but generally allow users to adjust their cookie preferences. Please note that if you choose to disable cookies on the Website, some Website functionality may be lost.

3. Data Collection.

When you interact with us through the Ariana House Website, we may collect information from you as further described below.

Standard web server traffic pattern information:
General traffic, site usage, browser information IP address, location, device information, and length of stay information is collected and stored in log files. This type of information is shared externally only on an aggregated basis.

Personal information that you provide to us:

Certain optional activities may require your personal information for us to provide you with that service. These activities include, but are not limited to, the following:

  • Registration: If you are given the option of registering a user account on the Website, we may retain the preferences you select so that you will not have to reenter the information each time you access our Website.
  • Donations: We use a third-party payment processor to process donations made to us. In connection with the processing of such donations, we do not retain any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processor, Donorbox, whose use of your personal information is governed by their privacy policy found here.
  • Requests: If you submit an online request for additional information or submit a question through a “Contact Us” query, we may have to gather additional information from you to respond to your request. Such information will vary with the request but often includes name, address, telephone number, and email address.

4. Data Use

We limit the use of personal information provided to us on our Website to the following:

  • Internal Use. We will only use aggregate information derived, in part, from your use of our site to improve our site and our service to you. We may enter your name, phone number, address, and email address into our client database and contact you in order to:

           (i.) complete voluntary surveys seeking feedback for quality and service improvement purposes; or (ii) supply you with information including news, programs, events, and services. We collect the email addresses of those who communicate with us by email. Inquiries may be forwarded to the appropriate department for response and may be entered into our client database. If your name is entered into the database, we may contact you.

  • External Use. Your personal information will not be shared or released to any organization or business entity other than those affiliated with or working in conjunction with us as follows:

         (i.) We occasionally hire other companies to provide limited services on our behalf. We will only provide those companies with the information they need to deliver the service and prohibit them from using that information for any other purpose.

5. Your Options.

We respect your privacy and allow you to restrict the internal and external sharing of your personal information. We recognize that you may wish to limit the ways in which we contact you. To inform us of any desired restrictions on how we communicate with you, please email us at info@ariana-house.org. If you contact us with an opt-out request, all reasonable efforts will be taken to ensure that you will not receive any of the selected communications from us in the future. If you do not wish to opt out at this time, you may do so at a later date should you so desire.

If you opt back into a specific service, you will receive communication in that manner, regardless of your overall opt-out selections. These services may include newsletter subscriptions or email communication by asking a question using the “Contact Us” feature on the Website.

We will retain your personal information for as long as you have a registered account or use our services. We will also retain your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Access

Upon request, we will provide you with the information we maintain about you in a machine-readable format so that you may request corrections or removal. Please contact us by email at info@ariana-house.org to access such information. To protect your privacy and security, we will take reasonable steps to verify your identity before providing information or making corrections.

7. Data Security.

We are committed to protecting the security of your personal information and honoring your choices for its intended use. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we strive to maintain physical, electronic, and administrative safeguards. Examples of our security measures include: (i) physical, electronic, and procedural safeguards; (ii.) sophisticated security monitoring tools; (iii) documented security policies; (iv) use of strong encryption (e.g., SSL) by a third-party payment processor for credit card transactions; (v) restricted access of personally identifiable information; and (vi) periodic security audits.

Internally, data is stored on secured servers. Our staff is educated about the importance of safeguarding your information and we are committed to holding them accountable for protecting your confidentiality. However, such precautions do not guarantee that our Website is immune to all security breaks. There is no such thing as a 100% safe Internet. We make no warranty, guarantee, or representation that the use of our Website is protected from viruses, security threats, or other vulnerabilities or that your information will always be secure.

Whenever we permit an external third party to access your personal information, appropriate procedures are followed to help ensure that such information is used only for authorized purposes and by authorized persons in a manner consistent with the choices constituents have made under this Privacy Policy, and that the security, integrity, and privacy of the information is maintained. While we will employ procedures to help ensure that your information is only used for authorized purposes as described above, we cannot make any guarantees with respect to the actions or policies of such third parties.

8. Exclusions

This Privacy Policy does not apply to any personal information collected by Ariana House other than personal information collected through the Ariana House Website or services provided by Ariana House. This Privacy Policy shall not apply to any unsolicited information you provide to Ariana House through this Website or through any other means (i.e, through a comment on our Facebook page, Instagram account, Twitter account, or general message board). All unsolicited information shall be deemed to be non-confidential and Ariana House shall be free to reproduce, use, disclose, distribute, and exploit such unsolicited information without limitation or attribution.

9. External Links

This Privacy Policy applies only to the Ariana House Website. The Ariana House Website may contain links to other websites not operated or controlled by Ariana House (“Third-Party Websites”). The policies and procedures described in this Privacy Policy do not apply to the Third-Party Websites. The links to the Third-Party Websites located on our Website do not imply that Ariana House endorses or has reviewed the Third-Party Websites. We suggest contacting the Third-Party Websites directly for information on their privacy policies.

10. Minors

Ariana House does not knowingly collect personal information from individuals under the age of 18. If you are under the age of 18, please do not submit any personal information through our Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information on the Ariana House Website without permission from a parent or guardian. If you have reason to believe that an individual under the age of 18 has provided his or her personal information to Ariana House through our Website, please contact us at info@ariana-house.org, and we will endeavor to delete the information from our database. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

11. Other Terms and Conditions

Your access and use of the Ariana House Website are subject to our Terms of Use found here.

12. Changes to Privacy Policy

We reserve the right to change this Privacy Policy at any time by posting revisions on our Website. We recommend that you review our Privacy Policy each and every time you access or use our Website so that you are aware of any modifications. By accessing or using our Website, you agree to be bound by the terms of our Privacy Policy as posted at the time of your access or use.

13. Notice to European Union.

This Privacy Policy is intended to comply with the General Data Protection Regulation adopted by the EU Parliament on April 27, 2016 (“GDPR”), and to protect your user information as set forth therein.

As stated in this Privacy Policy, Ariana House will not process your personal information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, Ariana House will process your personal information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation. Ariana House may also process certain personal information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve the Ariana House Website, analyzing how you use our Website in order to better serve you and other Website users, enhancing the use of our Website and its content, receiving valuable insight as to what users do (and don’t) like about our Website or aspects thereof, and providing a consistent and secure user experience in connection with the Website.

14. Contact

For any questions about this Privacy Policy, please contact us at info@ariana-house.org.